Your privacy

Privacy Policy

This policy explains how personal information is collected, used and shared when you visit or make a purchase from olovetour.com.

Last updated: October 20, 2026

Personal information we collect

When you visit the site, our web server and hosting provider may automatically record standard technical data, such as your IP address, browser type, the page requested and the time of the request. We call this “Device Information”. It is recorded by the server itself, not by cookies, and is kept only as long as needed for security and troubleshooting.

When you make or attempt to make a booking, we may collect your name, billing details, payment information, email address, phone number and travel requirements. We call this “Order Information”. In this policy, “Personal Information” includes both Device Information and Order Information.

How we use your information

We use Order Information to arrange and deliver travel services, process payments, provide confirmations, communicate with you, and screen transactions for potential risk or fraud. Where consistent with your preferences, we may also send information about relevant products or services.

We use Device Information only to keep the site secure and working, for example to diagnose errors and block abusive traffic. We do not use it for marketing or to build a profile of you.

Sharing personal information

We share Personal Information with service providers, such as our website hosting provider, only where necessary to operate the site and deliver the services described above. We do not use third-party analytics or advertising services.

We may also disclose Personal Information when required by applicable law, regulation, subpoena, search warrant or another lawful request, or when necessary to protect our rights.

Cookies and tracking

The public pages of this site do not set cookies and do not use analytics, advertising pixels, social-media plugins or similar tracking technologies. They also do not load content such as fonts, maps or videos from third-party servers, so visiting the site does not share your information with those services.

Links to WhatsApp, Instagram, TikTok and other external sites take you to services run by other companies. Once you follow such a link, that company’s own privacy policy applies.

Because we do not track visitors, there is nothing for a browser “Do Not Track” signal to switch off. If we ever introduce cookies or tracking tools, we will update this policy first and, where the law requires it, ask for your consent before using them.

Your rights

Depending on where you live, you may have the right to request access to Personal Information we hold about you, and to ask that it be corrected, updated or deleted. To exercise these rights, contact us using the email address below.

If you are located in the European Economic Area, we process your information to perform contracts with you or pursue the legitimate business interests described above. Your information may be transferred outside your country of residence, including to countries whose data-protection rules differ from your own.

Data retention

We retain Order Information for our records for as long as needed to provide services, meet legal or accounting obligations, resolve disputes, or until you ask us to delete it where applicable.

Children

The site and our travel booking services are not directed to children acting independently. A parent or legal guardian should provide information on behalf of a minor traveller.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. The latest version will always be published on this page.

Contact us

For questions, requests or complaints about privacy, email liulinan@oaibj.com.

Olove Tour
Privacy Compliance Officer
Room 1712, 17F, Building 1, Courtyard 5, Ronghua Middle Road, Beijing Economic-Technological Development Area, Beijing, China